Efektivitas Monitoring dan Evaluasi Analisis Beban Kerja Melalui Aplikasi ABK 2023 (Studi Pada Jabatan Pelaksana Pengelola Sarana dan Prasarana Taman Bidang Pengendalian Pencemaran Dan Pengelolaan Keanekaragaman Hayati Dinas Lingkungan Hidup Kota Surabaya)

Effectiveness of Monitoring and Evaluation of Workload Analysis through the ABK 2023 Application (Study in the Position of Managing Park Facilities and Infrastructure in the Field of Pollution Control and Biodiversity Management, Surabaya City Environmental Service)

Bagian Organisasi menyelenggarakan monitoring dan evaluasi analisis beban kerja pada Perangkat Daerah salah satunya Dinas Lingkungan Hidup Kota Surabaya. Namun dalam pelaksanaannya terdapat permasalahan seperti kesulitan yang dialami pegawai yang memonev dalam membaca data dukung, lamanya jangka waktu memberikan laporan pekerjaan oleh koordinator lapangan, dan link google drive yang diunggah admin tidak langsung merujuk pada laman yang dimaksud sehingga menyebabkan data dukung monev tidak valid. Penelitian ini bertujuan untuk menganalisis efektivitas monitoring dan evaluasi analisis beban kerja pada Jabatan Pengelola Sarana dan Prasarana Taman menurut Duncan. Penelitian ini bersifat deskriptif kualitatif dengan pengumpulan data melalui wawancara, observasi, dan dokumentasi. Penelitian ini dilakukan di Bagian Organisasi dan Dinas Lingkungan Hidup Kota Surabaya. Analisis data menggunakan teknis Miles dan Huberman dengan tahapan pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan.

Hasil penelitian menunjukkan bahwa tujuan dari adanya monev ABK yaitu melihat validitas isian ABK dan gambaran riil kondisi kebutuhan pegawai pada Jabatan Pengelola Sarana dan Prasarana Taman telah tercapai. Sedangkan sasaran dari monev ABK yaitu perbaikan ABK Perangkat Daerah dan data dukung telah terlaksana dengan maksimal. Adapun Dinas Lingkungan Hidup Kota Surabaya dan Bagian Organisasi telah membagi perannya secara jelas, namun koordinator lapangan dan admin belum menjalankan perannya secara maksimal. Pada kemampuan sumber daya manusia yaitu admin telah memahami terkait juknis dan hasil verifikasi data dukung monev sehingga dapat melakukan revisi terkait data dukung yang masih belum valid. Sedangkan komunikasi yang dilakukan Bagian Organisasi dan Dinas Lingkungan Hidup Kota Surabaya telah berjalan dengan baik. Adapun Bagian Organisasi dan Dinas Lingkungan Hidup Kota Surabaya dapat menyesuaikan dengan baik terhadap monev ABK, yaitu menyesuaikan data dukung dengan frekuensi dan realisasi capaian yang diisi.

Kata Kunci: Efektivitas; Monitoring dan Evaluasi; Analisis Beban Kerja

The Organization Section carries out monitoring and evaluation of workload analysis on Regional Apparatus, one of which is the Surabaya City Environmental Service. However, in its implementation there were problems such as difficulties experienced by monitoring and evaluation employees in reading supporting data, the length of time for providing work reports by field coordinators, and the Google Drive link uploaded by the admin did not directly refer to the page in question, causing the monitoring and evaluation supporting data to be invalid. This research aims to analyze the effectiveness of monitoring and evaluating workload analysis in the Park Facilities and Infrastructure Management Position according to Duncan. This research is descriptive qualitative in nature with data collection through interviews, observation and documentation. This research was conducted at the Organization and Environmental Service Section of the City of Surabaya. Data analysis uses Miles and Huberman techniques with stages of data collection, data reduction, data presentation, and drawing conclusions.

The results of the research show that the aim of the ABK monitoring and evaluation, namely to see the validity of the ABK form and the real picture of the condition of employee needs in the Park Facilities and Infrastructure Management Position, has been achieved. Meanwhile, the target of ABK monitoring and evaluation, namely improving regional apparatus crew and supporting data, has been implemented optimally. The Surabaya City Environmental Service and the Organization Section have clearly divided their roles, but the field coordinator and admin have not carried out their roles optimally. In terms of human resource capabilities, the admin has understood the technical guidelines and the results of verification of monitoring and evaluation supporting data so that he can carry out revisions regarding supporting data that is still not valid. Meanwhile, communication carried out by the Organization Section and the Surabaya City Environmental Service has gone well. The Surabaya City Organization and Environmental Service Department can adapt well to ABK monitoring and evaluation, namely adjusting supporting data to the frequency and realization of the achievements filled in.

Keywords: Effectiveness; Monitoring and Evaluation; Workload Analysis