Peran Mediasi Innovative Work Behavior Pada Hubungan Cyberloafing Dan Person-Organization Fit Dengan Employee Performance (Studi Pada Sektor Perbankan Di Indonesia)

The Mediating Role Of Innovative Work Behavior In Relationship Between Cyberloafing And Person-Organization Fit With Employee Performance (Studies In The Banking Sector In Indonesia)

        Undang-Undang Nomor 10 Tahun 1998 tentang perbankan menyebutkan bahwa bank disebutkan sebagai badan usaha yang menghimpun dana dari masyarakat dalam bentuk simpanan dan menyalurkannya kepada masyarakat dalam bentuk kredit dan atau bentuk-bentuk lainnya dalam rangka meningkatkan taraf hidup masyarakat. Dalam sistem perbankan di Indonesia terdapat dua macam sistem operasional perbankan, yaitu bank umum atau konvensional dan bank syariah. Tujuan penelitian ini adalah menguji peran mediasi innovative work behavior pada hubungan cyberloafing dan person-organization fit dengan employee performance sektor perbankan di Indonesia.

Penelitian ini menggunakan pendekatan kuantitatif,  yaitu dikumpulkan dari populasi dan sampel yang representatif. Populasi keseluruhan dalam penelitian ini ialah pegawai sektor perbankan di Indonesia yang tidak dapat dijelaskan secara jelas (tidak terbatas atau infinite) jumlahnya. Adapun populasi tersebut berasal dari 122 perbankan umum (bukan BPR atau BPRS), baik perbankan konvensional BUMN maupun perbankan konvensional non-BUMN serta perbankan syariah BUMN, perbankan syariah non-BUMN dan UUS di Indonesia. Responden dalam penelitian ini secara keseluruhan berjumlah 123 orang responden, namun 23 orang responden tidak memenuhi persyaratan yang ditentukan sebelumnya, sehingga secara total, sampel dalam penelitian ini yaitu sebesar 100 orang responden pegawai yang bekerja di 16 sektor perbankan di Indonesia. Teknik analisis data menggunakan pendekatan SEM-PLS dengan bantuan software Smart-PLS 3.0 untuk analisis inferensial setiap variabel dan SPSS 23 untuk analisis statistik demografi karakteristik responden dan analisis deskriptif variabel penelitian.

Berdasarkan hasil penelitian, dapat disimpulkan bahwa: (1) cyberloafing tidak berpengaruh terhadap employee performance sektor perbankan di Indonesia; (2) cyberloafing berpengaruh positif terhadap innovative work behavior pegawai sektor perbankan di Indonesia; (3) person-organization fit berpengaruh positif terhadap employee performance sektor perbankan di Indonesia; (4) person-organization fit berpengaruh positif terhadap innovative work behavior pegawai sektor perbankan di Indonesia; (5) innovative work behavior berpengaruh positif terhadap employee performance sektor perbankan di Indonesia; (6) innovative work behavior memediasi pengaruh positif cyberloafing terhadap employee performance sektor perbankan di Indonesia; serta (7) innovative work behavior memediasi pengaruh positif person-organization fit terhadap employee performance sektor perbankan di Indonesia.

Implikasi penelitian yang bisa diterapkan pada perusahaan sektor perbankan di Indonesia yaitu perlunya manajemen perbankan dalam proses seleksi awal pegawai memperhatikan beberapa indikator tentang kesesuaian seseorang dengan organisasi. Pihak manajemen perbankan juga dapat menggunakan program pengawasan internet dan menerapkan kebijakan serta sanksi eksplisit yang disesuaikan untuk mengontrol penggunaan internet di tempat kerja. Penulis berkeyakinan, melalui proses penerapan kebijakan-kebijakan tersebut, diharapkan akan menumbuhkan sikap perilaku kerja yang inovatif dalam setiap diri pegawai yang nantinya diharapkan akan berdampak pada peningkatan kinerja pegawai sektor perbankan di Indonesia.

        Undang-Undang Number 10 Year 1998 concerning banking states that banks are said to be business entities that collect funds from the public in the form of savings and distribute them to the public in the form of credit and/or other forms in order to improve people's lives. In the banking system in Indonesia, there are two types of banking operational systems, namely commercial/conventional banks and Islamic banks. The purpose of this study was to examine the mediating role of innovative work behavior in the relationship between cyberloafing and person-organization fit with employee performance in the banking sector in Indonesia.

This research uses a quantitative approach, which is collected from a representative population and sample. The overall population in this study are employees of the banking sector in Indonesia whose numbers cannot be clearly explained (unlimited or infinite). The population comes from 122 general banks (not BPRor BPRS), both BUMN conventional banking and non-BUMN conventional banking as well as BUMN sharia banking, non-BUMN Islamic banking and UUS in Indonesia. The total number of respondents in this study was 123 respondents, but 23 respondents did not meet the pre-determined requirements, so that in total, the sample in this study was 100 respondents who worked in 16 banking sectors in Indonesia. The data analysis technique used the SEM-PLS approach with the help of Smart-PLS 3.0 software for inferential analysis of each variable and SPSS 23.0 for the demographic statistical analysis of respondent characteristics and descriptive analysis of research variables.

Based on the research results, it can be concluded that: (1) cyberloafing has no effect on employee performance in the banking sector in Indonesia; (2) cyberloafing has a positive effect on the innovative work behavior of banking sector employees in Indonesia; (3) person-organization fit has a positive effect on employee performance in the banking sector in Indonesia; (4) person-organization fit has a positive effect on the innovative work behavior of banking sector employees in Indonesia; (5) innovative work behavior has a positive effect on employee performance in the banking sector in Indonesia; (6) innovative work behavior mediates the positive effect influence of cyberloafing on employee performance in the banking sector in Indonesia; and (7) innovative work behavior mediates the positive effect influence of person-organization fit on employee performance in the banking sector in Indonesia.

        The research implication that can be applied to companies in the banking sector in Indonesia is the need for banking management in the initial selection process for employees to pay attention to several indicators of a person's suitability with the organization. Banking management can also use internet surveillance programs and implement explicit policies and sanctions tailored to control internet use in the workplace. The author believes, through the process of implementing these policies, it is hoped that it will foster an attitude of innovative work behavior in each employee which is expected to have an impact on improving the performance of banking sector employees in Indonesia.