PENGARUH WORK LIFE BALANCE DAN ORGANIZATIONAL TRUST TERHADAP EMPLOYEE PERFORMANCE MELALUI WORK ENGAGEMENT PADA KARYAWAN BTN KC SIDOARJO

THE INFLUENCE OF WORK LIFE BALANCE AND ORGANIZATIONAL TRUST ON EMPLOYEE PERFORMANCE THROUGH WORK ENGAGEMENT IN BTN EMPLOYEES KC SIDOARJO

    BTN KC Sidoarjo, which is an operational unit of PT Bank Tabungan Negara (Persero) Tbk, is located in Sidoarjo Regency. Bank Tabungan Negara (BTN) is a banking company included in the category of State-Owned Enterprises (BUMN), which focuses on financial services and also housing finance. 

    The purpose of this study is to determine and explain the effect of work life balance and organizational trust on employee performance through work engagement in BTN KC Sidoarjo employees.  This research uses a quantitative approach. The sampling technique used non probability sampling with purposive sampling type with a total sample of 55 employees at BTN KC Sidoarjo. The statistical analysis used in this research is Structural Equation Modeling (SEM) with the help of SmartPLS 3.2.9 software.

    The results of this study indicate that work life balance has no effect on employee performance, work life balance has no effect on work engagement, organizational trust has no effect on employee performance, organizational trust has a significant positive effect on work engagement, work engagement has a significant positive effect on employee performance, work engagement does not mediate the effect of work life balance on employee performance, work engagement mediates the effect of organizational trust on employee performance.