EFEKTIVITAS PELAKSANAAN PENYALURAN BANTUAN LANGSUNG TUNAI (BLT) OLEH DINAS SOSIAL KOTA SURABAYA (Studi Kasus Kecamatan Pabean Cantian)

EFFECTIVENESS OF IMPLEMENTING THE DISTRIBUTION OF DIRECT CASH AID (BLT) BY THE SURABAYA CITY SOCIAL SERVICE (Case Study of Pabean Cantian District)

Pemerintah Kota Surabaya melalui Dinas Sosial memiliki program Bantuan Langsung Tunai (BLT) yang bertujuan membantu keluarga miskin yang belum menerima bantuan apapun dari pusat. Penelitian ini bertujuan menganalisis efektivitas penyaluran BLT di Kecamatan Pabean Cantian. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif, melalui observasi, wawancara, dan dokumentasi. Analisis dilakukan dengan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil dari penelitian yang sudah penulis lakukan mengenai Efektivitas Penyaluran Bantuan Langsung Tunai di Kota Surabaya, dapat ditarik Kesimpulan bahwa Efektivitas penyaluran Bantuan Langsung Tunai di Kota Surabaya belum sepenuhnya efektif, hal tersebut terlihat dari indikator terkait efektivitas program yaitu yang pertama ada Keberhasilan Program yang sudah cukup baik karena menurut masyarakat proses pengambilannya mudah tapi ada juga yang mengeluhkan karena antrian yang panjang. Berikutnya ada Kepuasan Terhadap Program yang sudah baik karena beberapa warga yang penulis wawancarai mengatakan puas dengan program ini karena dapat membantu mereka memenuhi kebutuhan yang ada. 

The Surabaya City Government, through its Social Service, has implemented a Direct Cash Assistance (BLT) program aimed at supporting impoverished families who have not received any central government aid. This research aims to analyze the effectiveness of BLT distribution in Pabean Cantian District. A descriptive method with a qualitative approach was employed, involving observation, interviews, and documentation. Data analysis included reduction, presentation, and conclusion drawing. The results of the research that the author has conducted regarding the effectiveness of the distribution of direct cash assistance in the city of Surabaya, can be concluded that the effectiveness of the distribution of direct cash assistance in the city of Surabaya is not yet fully effective. This can be seen from the indicators related to program effectiveness, namely the first is that there is sufficient program success. It's good because according to people the collection process is easy, but there are also those who complain about the long queues. Next there is Satisfaction with the Program which is good because several residents the author interviewed said they were satisfied with this program because it could help them meet their existing needs.