PENGARUH PELATIHAN KERJA DAN LINGKUNGAN KERJA FISIK TERHADAP KINERJA KARYAWAN COMMAND CENTER 112 KOTA SURABAYA

THE EFFECT OF JOB TRAINING AND PHYSICAL WORK ENVIRONMENT ON THE PERFORMANCE OF EMPLOYEES OF THE 112 COMMAND CENTER OF SURABAYA CITY

ABSTRACT

THE EFFECT OF JOB TRAINING AND PHYSICAL WORK ENVIRONMENT ON THE PERFORMANCE OF EMPLOYEES OF THE 112 COMMAND CENTER OF SURABAYA CITY

Nama                              :  Dwi Indah Nurul Aulia

NIM                                :  23080574696

Program Studi              :  S1 Manajemen

Fakultas                         :  Fakultas Ekonomika dan Bisnis

Lembaga                        :  Universitas Negeri Surabaya

Dosen Pembimbing     :  Dwiarko Nugrohoseno, S.Psi.,M.M.

             This study aims to test and analyze the effect of job training and physical work environment on employees of Command Center 112 Surabaya City. Optimal employee performance is very important for government agencies in order to provide maximum public services. This study was conducted to analyze the effect of independent variables (job training and physical work environment) on the dependent variable (employee performance). This study uses a quantitative approach with a sample size of 80 respondents selected through the saturated sample method. Data collection was carried out through distributing questionnaires and analyzed by multiple linear regression techniques using the help of SPSS software version 25. The results showed that the variable Job Training (X1) had a partial effect on Performance (Y). This is indicated by the calculated t value which is greater than the t table and the significance value which is smaller than 0.05. While the Physical Work Environment variable (X2) has no partial effect on Performance (Y). This is indicated by the t value which is smaller than the t table and a significance value greater than 0.05.

Keywords: Job Training, Physical Work Environment, Employee Performance, Command Center 112 Surabaya City