PENGARUH EMOTIONAL INTELLIGENCE TERHADAP EMPLOYEE ENGAGEMENT DAN JOB SATISFACTION DENGAN WORK-LIFE BALANCE SEBAGAI VARIABEL INTERVENING PADA KARYAWAN GENERASI Z DI SURABAYA

EFFECT OF EMOTIONAL INTELLIGENCE ON EMPLOYEE ENGAGEMENT AND JOB SATISFACTION WITH WORK-LIFE BALANCE AS INTERVENING VARIABLES IN THE GENERATION Z IN SURABAYA

Tujuan penelitian ini adalah untuk mengetahui pengaruh emotional intelligence, employee engagement, dan job satisfaction terhadap work-life balance sebagai variabel intervening. Penelitian ini berfokus pada generasi Z yang berdomisili di Surabaya, dimana berdasarkan data BPS, kota Surabaya memiliki jumlah penduduk terbesar di Jawa Timur dan didominasi oleh generasi Z. Penelitian ini menggunakan kuesioner online untuk mendapatkan responden, menggunakan 100 sampel responden generasi Z di kota Surabaya. Analisis dengan alat analisis SmartPLS 3.3. Penelitian ini menemukan bahwa emotional intelligence secara statistik signifikan positif terhadap employee engagement, emotional intelligence tidak berpengaruh terhadap job satisfaction. Penelitian ini juga membuktikan bahwa work-life balance berhasil memediasi pengaruh emotional intelligence dan employee engagement dan berhasil memediasi sempurna antara emotional intelligence terhadap job satisfaction, sehingga emotional intelligence dapat mempengaruhi kepuasan kerja melalui work-life balance.

The purpose of this research is to determine the influence of emotional intelligence, employee engagement, and job satisfaction with work-life balance as a mediating variable. This study focuses on Z generation who live in Surabaya, which based on BPS data, the city of Surabaya has the largest population in East Java and is dominated by Z generation. This research uses an online questionnaire to get the respondent, uses 100 samples respondents of Z generation in Surabaya city. Analysis with SmartPLS 3.3 analysis tools. This research found that emotional intelligence statistically significant positive to employee engagement, emotional intelligence does not affect job satisfaction. This research also proves that work-life balance successfully mediate the influence of emotional intelligence and employee engagement and successfully perfect mediate between emotional intelligence on job satisfaction, so emotional intelligence can affect job satisfaction through work-life balance.