PENGARUH TOTAL QUALITY MANAGEMENT (TQM) PADA KINERJA KARYAWAN PERUSAHAAN WOOD PROCESSOR DI KABUPATEN LUMAJANG DENGAN WORK LIFE BALANCE SEBAGAI VARIABLE MODERASI

THE EFFECT OF TOTAL QUALITY MANAGEMENT (TQM) ON EMPLOYEE PERFORMANCE OF WOOD PROCESSOR COMPANIES IN LUMAJANG REGENCY WITH WORK LIFE BALANCE AS A MODERATION VARIABLE

Penelitian ini bertujuan untuk mengetahui pengaruh total quality management (TQM) terhadap kinerja karyawan perusahaan pengelolaan kayu di Kabupaten Lumajang, serta membuktikan apakah dengan adanya variabel moderasi yaitu work life balance dapat memperlemah atau memperkuat hubungan antara variabel independen dan variabel dependen. Metode yang digunakan dalam penelitian ini adalah kuantitatif, dengan pengumpulan data melalui kuesioner yang disebarkan kepada karyawan perusahaan pengolahan kayu di Kabupaten Lumajang. Sampel diambil menggunakan teknik purposive sampling, dengan total responden sebanyak 101 orang. Data yang terkumpul akan dianalisis menggunakan analisis regresi berganda dan Moderated Regression Analysis (MRA). Hasil penelitian menunjukan bahwa total quality management (TQM) dan work life balance berpengaruh positif terhadap kinerja karyawan. Namun, work life balance tidak mampu untuk memoderasi hubungan total quality management (TQM) dengan kinerja karyawan.

This research aims to determine the effect of Total Quality Management (TQM) on employee performance in wood processing companies in Lumajang Regency, as well as to prove whether the presence of a moderating variable, namely work-life balance, can weaken or strengthen the relationship between the independent and dependent variables. The method used in this study is quantitative, with data collection conducted through questionnaires distributed to employees of wood processing companies in Lumajang Regency. The sample was taken using purposive sampling techniques, with a total of 101 respondents. The collected data will be analyzed using multiple regression analysis and Moderated Regression Analysis (MRA). The results indicate that Total Quality Management (TQM) and work-life balance positively influence employee performance. However, work-life balance does not significantly moderate the relationship between Total Quality Management (TQM) and employee performance.