PENGARUH E-PROCUREMENT, E-PAYMENT, DAN E-COMMERCE TERHADAP SUPPLY CHAIN PERFORMANCE DALAM PENGEMBANGAN INOVASI DIGITALISASI PADA COFFEE SHOP / CAFE DI SURABAYA

THE INFLUENCE OF E-PROCUREMENT, E-PAYMENT, AND E-COMMERCE ON SUPPLY CHAIN PERFORMANCE IN THE DEVELOPMENT OF DIGITALIZATION INOVATION IN COFFEE SHOPS/CAFE IN SURABAYA

ABSTRAK

PENGARUH E-PROCUREMENT, E-PAYMENT, DAN E-COMMERCE TERHADAP SUPPLY CHAIN PERFORMANCE DALAM PENGEMBANGAN INOVASI DIGITALISASI PADA COFFEE SHOP / CAFE DI SURABAYA

Nama : Muhammad Zacky Suryono

NIM : 20051214101

Program Studi : S1 Sistem Informasi

Fakultas : Teknik

Nama Lembaga : Universitas Negeri Surabaya

Pembimbing : Ghea Sekar Palupi, S.Kom., M.I.M

                Penggunaan E-Procurement, E-Payment, dan E-Commerce mempengaruhi Supply Chain Performance pada Coffee Shop / Café di Surabaya. Tujuan penelitian ini mengukur Apakah digitalisasi memiliki pengaruh secara positif terhadap Supply Chain Performance pada Coffee Shop / Café di Surabaya. Metode penelitian ini meliputi analisis kuantitatif yang berbasis data responden pihak Coffee Shop / Café yang menggunakan digitalisasi. Metode analisis pada penelitian ini menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa penggunaan teknologi E-Procurement memungkinkan Coffee Shop / Café untuk membeli bahan baku secara online, sementara E-Payment memudahkan pelanggan untuk melakukan pembayaran secara online. Hasil teknologi E-Commerce dapat meningkatkan efisiensi operasional, mengurangi biaya, dan meningkatkan kualitas layanan. Dengan demikian, penggunaan teknologi E-Procurement, E-Payment, dan E-Commerce dapat membantu Coffee Shop di Surabaya dalam pengembangan inovasi digitalisasi dan meningkatkan Supply Chain Performance.

Kata Kunci – E-Procurement, E-Payment, E-Commerce, Supply Chain Performance, Structural Equation Modelling (SEM), Analisis Kuantitatif. 

ABSTRACT

THE INFLUENCE OF E-PROCUREMENT, E-PAYMENT, AND E-COMMERCE ON SUPPLY CHAIN PERFORMANCE IN THE DEVELOPMENT OF DIGITALIZATION INNOVATION IN COFFEE SHOPS/CAFÉ IN SURABAYA

Nama : Muhammad Zacky Suryono

NIM : 20051214101

Program Studi : S1 Sistem Informasi

Fakultas : Teknik

Nama Lembaga : Universitas Negeri Surabaya

Pembimbing : Ghea Sekar Palupi, S.Kom., M.I.M

                This study examines the influence of digitalization on supply chain performance in coffee shops in Surabaya. The research aims to determine whether digitalization has a positive impact on supply chain performance in coffee shops in Surabaya. The study employs a quantitative method based on data from respondents from coffee shops that utilize digitalization. The analysis method used in this study is Structural Equation Modeling (SEM). The results show that e-procurement technology enables coffee shops to purchase raw materials online, while e-payment facilitates customers to make online payments. The results of e-commerce technology can increase operational efficiency, reduce costs, and enhance service quality. Therefore, e-procurement, e-payment, and e-commerce technology can help coffee shops in Surabaya develop digital innovation and improve supply chain performance.

Keywords – E-Procurement, E-Payment, E-Commerce, Supply Chain Performance, Supply Chain, Structural Equation Modeling (SEM), Quantitative Analysis.