TINGKAT KEPUASAN ATLET TERHADAP AKTIVITAS KINERJA WASIT BOLAVOLI PADA EVENT DANDIM CUP KABUPATEN PAMEKASAN TAHUN 2017

SATISFACTION LEVEL OF ATHLETES TOWARD VOLLEYBALL REFREE PERFORMANCE ACTIVITYY IN THE DANDIM CUP EVENT OF PAMEKASAN DISTRICT IN YEAR 2017

Kepuasan adalah perasaan seseorang berupa senang atau kecewa yang berasal dari perbandingan kesannya kinerja/ hasil suatu produk. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan atlet terhadap aktivitas kinerja wasit bolavoli pada event Dandim cup Kabupaten Pamekasan tahun 2017 diambil dengan menggunakan teknik purposive sampling. Penelitian ini menggunakan instrumen dengan menggunakan metode angket.

Dari hasil peneltian diketahui bahwa tingkat kepuasan atlet trhadap aktivitas kinerja wasit bolavoli  pada event Dandim cup kabupaten Pamekasan tahun 2017 termasuk dalam kategori sangat rendah sebesar 0%, yang termasuk dalam kategori rendah sebesar 27,27%, yang termasuk dalam kategori sedang sebesar 52,27%, yang termasuk dalam kategori tinggi sebesar 11,36%, yang termasuk dalam kategori sangat tinggi sebesar 9,09%. Maka dapat disimpulkan bahwa tingkat kepuasan atlet terhadap aktivitas kinerja wasit bolavoli pada event Dandim cup kabupaten Pamekasan tahun 2017 menghasilkan nilai rata-rata 174,11 dan termasuk dalam kategori sedang.

Kata Kunci; Bolavoli, Kepuasan, Atlet

Satisfaction is the feeling of pleasure or disappointment is derived from the comparison between its impression of the performance/result of a product. This study aims to determine the level of satisfaction of athletes on the activity of volleyball referee performance in the Dandim cup event in Pamekasan regency in 2017 with the research subjects of all athletes of the Dandim cup volleyball Pamekasan regency in 2017 where taken using purposive sampling technique. This study uses an instrument using questionnaire method.

From the results of the study note that the level of satisfaction of athletes on volleyball referee performance activities in the Dandim cup event in Pamekasan district in 2017 which is included in the category of very low by 0%, which is included in the low category of 27.27%, which included medium category of 52.27%, which is included in the high category of 11.36%, which is included in the very high category of 9.09%. So it can be concluded that the level of satisfaction of athletes on the activity of volleyball referee performance in the Dandim cup event in Pamekasan regency in 2017 resulted in an average score of 174.11 and included in the medium category.

Keywords: volleyball, satisfaction, athletes.