Analisa Proses Bisnis Pengadilan Agama Surabaya Menggunakan metode Business Process Modelling Notation (BPMN)

Analysis of the Business Process of the Surabaya Religious Courts Using the Business Process Modeling Notation (BPMN) method

Setiap Instansi pasti memiliki tujuan untuk menjadikan tiap proses menjadi efektif dan efisien. Proses Bsinsi merupakan salah satu aspek yang dapat mempengaruhi tingkat efektif dan efisiensi pada suatu instansi. Pengadilan Agama Surabaya merupakan salah satu dari tiga peradilan khusus yang ada di Indonesia yang berada di Surabaya, terdapat beberapa proses bisnis pada Pengadilan Agama Surabaya antara lain proses pendaftaran, proses pembayaran, proses registrasi waris, proses registrasi perceraian, proses registrasi perkara harta bersama, proses registrasi nikah dibawah umur, proses mediasi, dan proses sidang. Tujuan dari penelitian ini adalah untuk menguji dan mensimulasikan efektivitas dan efisiensi prosedur bisnis yang digunakan di Pengadilan Agama Surabaya. Analisa Proses Bisnis Pengadilan Agama Surabaya Menggunakan Metode Business Process Modelling Notation (BPMN). Banyak kesulitan ditemukan selama studi dan pemodelan proses bisnis yang mungkin menghambat pengoperasian setiap proses, dan peneliti kemudian menyajikan saran proses bisnis dengan berbagai faktor untuk pengambilan keputusan. Pengadilan Agama Surabaya menjadi lebih efektif dan efisien dengan ide proses bisnis yang di usulkan oleh penulis.

Every agency must have a goal to make each process effective and efficient. The Bsinsi process is one aspect that can influence the level of effectiveness and efficiency in an agency. The Surabaya Religious Court is one of three special courts in Indonesia which is located in Surabaya. There are several business processes at the Surabaya Religious Court including the registration process, payment process, inheritance registration process, divorce registration process, joint property case registration process, process minor marriage registration, mediation process, and trial process.The purpose of this research is to test and simulate the effectiveness and efficiency of business procedures used in the Surabaya Religious Courts. Analysis of the Surabaya Religious Court Business Process Using MethodsBusiness Process Modelling Notation (BPMN). Many difficulties were discovered during the study and modeling of business processes that might hinder the operation of each process, and the researcher then presented business process suggestions with various factors for decision making. The Surabaya Religious Court becomes more effective and efficient with the business process ideas proposed by the author.