PENGARUH ORGANIZATIONAL TRUST DAN JOB SATISFACTION TERHADAP JOB PERFORMANCE DENGAN EMPLOYEE ENGAGEMENT SEBAGAI VARIABEL MEDIASI PADA KARYAWAN PT. ADIKARA JAYA SENTOSA

Nama                  : Maulidya Nabilla

NIM                     : 19080574015

Program Studi   : S1 Manajemen

Jurusan               : Manajemen

Fakultas              : Ekonomi

Institusi               : Universitas Negeri Surabaya

Pembimbing      : Drs. Ec. Budiono., M.Si

PT. Adikara Jaya Sentosa adalah perusahaan yang bergerak di bidang General contractor & supplier service berlokasi di Sidoarjo dan dibangun untuk melayani perusahaan swasta atau pemerintah. PT. Adikara Jaya Sentosa berorientasi terhadap penyedia solusi bisnis untuk berbagai kebutuhan penunjang keperluan perusahaan seperti sparepart, mechanical & electrical serta maintenace.

Tujuan dari penelitian ini adalah untuk menguji dan menganalisis pengaruh organizational trust dan job satisfaction terhadap job performance melalui employee engagement karyawa  PT. Adikara Jaya Sentosa. Penelitian ini merupakan penelitian kausalitas dengan pendekatan kuantitatif. Teknik pengambilan sampel menggunakan sampel jenuh dengan jumlah 75 responden. Analisis statistik yang digunakan dalam penelitian ini adalah partial least square (PLS) dengan bantuan software smartPLS 3.0.

Hasil dari penelitian ini membuktikan bahwa organizational trust berpengaruh positif dan signifikan terhadap job performance. Organizational trust berpengaruh positif dan signifikan terhadap employee engagement. Job satisfaction berpengaruh positif dan signifikan terhadap job performance. Job satisfaction berpengaruh positif dan signifikan terhadap employee engagement Pada analisis pengaruh tidak langsung, employee engagement mampu memediasi pengaruh antara organizational trust dan job satisfaction terhadap job performance.

Implikasi penelitian yang bisa diterapkan pada perusahaan yaitu perusahaan perlu untuk lebih memperhatikan kinerja karyawan dengan meningkatkan kualitas karyawan. Pimpinan perlu untuk memberikan kepercayaan kepada karyawan dan pemberian hak-hak karyawan sehingga karyawan mampu bekerja secara maksimal

Kata Kunci : Organizational trust, job satisfaction, employee engagement, job performance

THE INFLUENCE OF ORGANIZATIONAL TRUST AND JOB SATISFACTION ON JOB PERFORMANCE WITH EMPLOYEE ENGAGEMENT AS A MEDIATION VARIABLE FOR EMPLOYEES OF PT ADIKARA JAYA SENTOSA

Name                   : Maulidya Nabilla

NIM                     : 19080574015

Study Program  : Management Bachelor

Major                   : Management

Fakulty                : Economic

Institution          : Universitas Negeri Surabaya

Advisor               : Drs. Ec. Budiono., M.Si

PT. Adikara Jaya Sentosa is a company engaged in the general contractor & supplier service sector located in Sidoarjo and built to serve private or government companies. PT. Adikara Jaya Sentosa is oriented towards providing business solutions for various supporting needs of companies such as spare parts, mechanical & electrical as well as maintenance.

The purpose of this study was to examine and analyze the effect of organizational trust and job satisfaction on job performance through employee engagement at PT. Adikara Jaya Sentosa. This research is a causality study with a quantitative approach. The sampling technique uses a saturated sample with a total of 75 respondents. The statistical analysis used in this study is the partial least squares (PLS) with the help of smartPLS 3.0 software.

The results of this study prove that organizational trust has a positive and significant effect on job performance. Organizational trust has a positive and significant effect on employee engagement. Job satisfaction has a positive and significant effect on job performance. Job satisfaction has a positive and significant effect on employee engagement. In the indirect effect analysis, employee engagement is able to mediate the influence between organizational trust and job satisfaction on job performance.

The research implication that can be applied to companies is that companies need to pay more attention to employee performance by improving employee quality. Leaders need to give trust to employees and grant employee rights so that employees are able to work optimally

Kata Kunci : Organizational trust, job satisfaction, employee engagement, job performance