Pengaruh Perceived Organizational Support, Job Demands, dan Job Satisfaction Terhadap Work Engagement

The Effect of Perceived Organizational Support, Job Demands and Job Satisfaction on Work Engagement

Penelitian ini bertujuan untuk mengetahui pengaruh Perceived Organizational Support, Job Demands dan Job Satisfaction terhadap Work Engagement pada karyawan SPBU COCO PT. Pertamina Retail Ketintang dan Jemursari Surabaya. Jenis penelitian ini adalah penelitian kausal yang menggunakan pendekatan kuantitatif. Teknik pengambilan sampel yang digunakan adalah total sampling, dimana seluruh populasi dijadikan sampel. Sampel yang digunakan sebanyak 60 responden. Metode analisis statistik yang digunakan adalah regresi linier berganda dengan bantuan aplikasi SPSS versi 20. Hasil penelitian menunjukkan bahwa Perceived Organizational Support berpengaruh signifikan terhadap Work Engagement. Job Demand tidak berpengaruh signifikan terhadap Work Engagement. Lalu, Job Satisfaction tidak berpengaruh signifikan terhadap Work Engagement. Perusahaan harus lebih memperhatikan hal yang menyebabkan penurunan kepuasan pekerjanya untuk menjaga keterikatan kerja.

This study aims to determine the effect of perceived organizational support, job demands and job satisfaction on work engagement among employees of SPBU COCO PT. Pertamina Retail Ketintang and Jemursari Surabaya. This research type is causal research that uses a quantitative approach. The sampling technique is total sampling, where the entire population was used as the sample. The sample that used is 60 respondents. The statistical analysis method is multiple linear regression with the help of the SPSS version 20 application. The results show that perceived organizational support has a significant effect on work engagement. Job demands have no significant effect on work engagement. Moreover, job satisfaction has no significant effect on work engagement. The company should pay more attention to decreasing their workers' satisfaction to maintain work engagement.