PENGARUH PERSON JOB FIT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR MELALUI WORK ENGAGEMENT PADA KARYAWAN PT. PEGADAIAN KANTOR CABANG SIDOARJO

THE EFFECT OF PERSON JOB FIT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH WORK ENGAGEMENT TO EMPLOYEES PT. PEGADAIAN KANTOR CABANG SIDOARJO

Penelitian ini bertujuan untuk mengukur dan menganalisis pengaruh person job fit terhadap organizational citizenship behavior melalui work engagement pada karyawan PT. Pegadaian Kantor Cabang Sidoarjo. Penelitian ini merupakan penelitian yang menggunakan pendekatan kuantitatif. Teknik pengambilan sampel menggunakan probability sampling dengan jenis sampel jenuh, dimana teknik pengambilan sampel menggunakan seluruh total populasi yang ada pada perusahaan sebanyak 38 responden. Analisis data dalam penelitian ini menggunakan SEM-PLS dengan bantuan software SmartPLS 3.2.9.

Hasil analisis yang diperoleh pada penelitian ini membuktikan bahwa person job fit berpengaruh positif signifikan terhadap organizational citizenship behavior, person job fit berpengaruh positif dan signifikan terhadap work engagement. Work engagement berpengaruh positif dan signifikan terhadap organizational citizenship behavior. Work engagement memediasi hubungan antara person job fit dan organizational citizenship behavior.

Implikasi dari penelitian ini yang dapat diterapkan pada perusahaan adalah mempertahankan dan meningkatkan kinerja organisasi. Perusahaan juga perlu meningkatkan person job fit yang sudah ada dengan memberikan fasilitas pelatihan dan sertifikasi kepada karyawan. Selain itu, perusahaan perlu melakukan pendekatan kepada karyawan agar terjalin hubungan yang baik antara perusahaan dan karyawan. Perusahaan juga perlu terbuka dengan karyawan, sehingga hal ini akan mendorong karyawan untuk secara sukarela berperilaku lebih dari tanggung jawab yang diberikan perusahaan.

Kata kunci : Person Job Fit, Organizational Citizenship Behavior, Work Engagement

This research aims to measure and analyze the influence of person job fit on organizational citizenship behavior through work engagement to employees of PT. Pegadaian Kantor Cabang Sidoarjo. This research is causal research that uses a quantitative approach. The sampling technique used a probability sampling with a saturated type sample, where sampling technique using a total population of 38 people. The data analysis in this research applies SEM-PLS with the contribution of SmartPLS 3.2.9 software.

                The results of this research prove that person job fit has a significant positive effect on organizational citizenship behavior, person job fit has a significant positive effect on work engagement. Work engagement has a significant positive effect on organizational citizenship behavior. Work engagement mediates the relationship between person job fit and organizational citizenship behavior. This research means that if a company wants to increase organizational citizenship behavior, the company must be able to provide positive energy as a form of person job fit to increase employee work engagement.

The implication of this research that can be applied to companises are to maintain and improve organizational performance. The company also needs to improve the existing person job fit by providing training and certification facilities to employees. Besides that, the comoany needs to approach employees so that there is a good realtionship between company and employees. Companies also need to open with employees, so that this will encourage employees to voluntarily behaver extra from the responbilities given by the company.

Keyword : Person Job Fit, Organizational Citizenship Behavior, Work Engagement.