HUBUNGAN ANTARA WORKLOAD, TECHNOSTRESS, WORK LIFE BALANCE DAN KINERJA PEGAWAI DI SEKRETARIAT DAERAH KOTA SURABAYA

THE RELATIONSHIP BETWEEN WORKLOAD, TECHNOSTRESS, WORK LIFE BALANCE AND EMPLOYEE PERFORMANCE IN THE REGIONAL SECRETARIAT OF THE CITY OF SURABAYA

Penelitian ini  dilakukan di Sekretariat Daerah Kota Surabaya dengan tujuan untuk mengetahui hubungan pengaruh  workload, technostress, work life balance dan kinerja pegawai. Populasi dalam penelitian ini adalah pegawai yang menggunakan teknologi dalam penggunaan kerjanya. Sampling diambil dengan tingkat kepercayaan 95% didapatkan 193 orang. Variabel penelitian ini terdiri atas tiga variabel bebas yaitu workload, technostress, work life balance serta variable terikat adalah kinerja pegawai. Pengumpulan data dilakukan dengan cara menyebar kuesioner. Hasil pengumpulan data dianalisis menggunakan Teknik Structural Equation Modelling dengan menggunakan aplikasi SMART PLS 3. Hasil penelitian menunjukkan bahwa: (1) Workload berpengaruh positif terhadap Technostress di Sekretariat Daerah Kota Surabaya (2) Technostress tidak berpengaruh terhadap Kinerja Pegawai di Sekretariat Daerah Kota Surabaya.(3) Workload tidak berpengaruh terhadap Work Life Balance Pegawai di Sekretariat Daerah  Kota Surabaya.(4) Work Life Balance berpengaruh positif terhadap Kinerja Pegawai di Sekretariat Daerah Kota Surabaya (5) Technostress berpengaruh negatif terhadap Work Life Balance di Sekretariat Daerah Kota Surabaya (6) Workload  tidak  berpengaruh  terhadap Kinerja Pegawai  di Sekretariat Daerah Kota Surabaya.

This study was conducted at the Regional Secretariat of Surabaya City to determine the relationship between the influence of workload, technostress, work life balance, and employee performance. The population in this study were employees who use technology in their work. Sampling was taken with a 95% confidence level of 193 people. The variables of this study consist of three independent variables, namely workload, technostress, worklife balance and the dependent variable is employee performance. Data collection was carried out by distributing questionnaires. The data collection results were analyzed using the Structural Equation Modeling Technique using the SMART PLS 3 application. The study results showed that: (1) Workload has a positive effect on Technostress at the Surabaya City Regional Secretariat (2) Technostress does not affect Employee Performance at the Surabaya City Regional Secretariat. (3) Workload does not affect Employee Work Life Balance at the Surabaya City Regional Secretariat. (4) Work Life Balance has a positive effect on Employee Performance at the Surabaya City Regional Secretariat (5) Technostress has a negative effect on Work Life Balance at the Surabaya City Regional Secretariat (6) Workload does not have a significant effect on Employee Performance at the Surabaya City Regional Secretariat.