Analisis Sikap Mahasiswa dalam Menyikapi Konflik Perbedaan Pendapat

Antar Teman Sebaya

Analysis of Student Attitudes in Addressing Conflicts and Differences of Opinion Between Peers

Penelitian ini bertujuan untuk mengkaji cara mahasiswa menangani ketidaksepakatan

dengan teman sebaya di dalam kelas. Meskipun konflik merupakan bagian normal dari

interaksi sosial, penanganan yang tidak tepat berpotensi menimbulkan ketegangan

antarpribadi. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan teknik

purposive sampling. Tiga mahasiswa berusia 21–22 tahun dipilih sebagai informan dan

diwawancarai secara mendalam. Pengumpulan data dilakukan melalui wawancara semi-

terstruktur, catatan lapangan, dan dokumentasi pendukung. Data dianalisis secara naratif

berdasarkan lima aspek, yaitu pola komunikasi dalam konflik, sikap emosional, teknik

resolusi konflik, dampak psikologis dan relasional, serta nilai sosial dan sikap terhadap

perbedaan. Hasil penelitian menunjukkan bahwa mahasiswa cenderung bersikap terbuka,

tegas, dan empatik dalam menghadapi perbedaan pendapat. Mereka mampu mengelola

emosi negatif, mengutamakan kerja sama dan kompromi, serta memandang konflik

sebagai sarana pembelajaran sosial. Kecerdasan emosional dan kemampuan komunikasi

interpersonal berperan penting dalam membentuk sikap adaptif mahasiswa terhadap

konflik, sehingga tercipta budaya komunikasi kampus yang positif dan inklusif.

This study aims to examine how university students manage disagreements with their

peers in the classroom. Although conflict is considered a normal part of social

interaction, inappropriate handling may lead to interpersonal tension. This research

employs a descriptive qualitative approach using purposive sampling. Three students

aged 21–22 years were selected as informants and interviewed in depth. Data were

collected through semi-structured interviews, field notes, and supporting documentation.

The data were analyzed narratively based on five aspects: communication patterns in

conflict, emotional attitudes toward conflict, conflict resolution techniques, psychological

and relational effects, and social values and attitudes toward differences. The findings

indicate that students tend to demonstrate openness, assertiveness, and empathy when

dealing with disagreements. They are able to manage negative emotions, prioritize

cooperation and compromise, and view conflict as an opportunity for social learning.

Emotional intelligence and interpersonal communication skills significantly influence

students’ adaptive attitudes toward conflict, contributing to the development of a positive

and inclusive communication culture on campus.