Perancangan Aplikasi Pengurusan Surat Delivery Order Bongkar (Dokar) PT. Pelayaran Nasional Indonesia (Persero) Cabang Surabaya Berbasis Website Dengan Metode Prototype

Design of Delivery Order Unloading Letter Management Application (Dokar) PT. Pelayaran Nasional Indonesia (Persero) Surabaya Branch Website Based with Prototype Method

Aplikasi pengurusan surat sangat penting untuk kelancaran operasional PT. Pelayaran Nasional Indonesia (Persero), khususnya di cabang Surabaya. Penelitian ini merancang aplikasi berbasis website dengan framework Laravel untuk mengelola delivery order bongkar, meningkatkan efisiensi manajemen surat. Metode Prototype diterapkan untuk memungkinkan adaptasi cepat dan pemenuhan kebutuhan pengguna. Hasil perancangan menunjukkan aplikasi ini meningkatkan efisiensi pengelolaan surat, mengurangi risiko kehilangan data, inefisiensi waktu, dan keterbatasan ruang penyimpanan. Aplikasi menawarkan aksesibilitas lebih baik, pelacakan real-time, otomatisasi proses, dan penyimpanan arsip aman. Selain itu, biaya operasional administrasi manual berkurang, dan fitur keamanan memastikan data lebih aman dan akurat. Aplikasi ini diharapkan meningkatkan efisiensi dan kualitas layanan manajemen surat di PT. Pelayaran Nasional Indonesia Cabang Surabaya.

The mail management application is very important for the smooth operation of PT Pelayaran Nasional Indonesia (Persero), especially in the Surabaya branch. This research designs a website-based application with the Laravel framework to manage delivery order unloading, increasing the efficiency of mail management. The Prototype method is applied to enable rapid adaptation and fulfillment of user needs. The design results show that this application improves mail management efficiency, and reduces the risk of data loss, time inefficiency, and storage space limitations. The application offers better accessibility, real-time tracking, process automation, and secure archive storage. In addition, operational costs of manual administration are reduced, and security features ensure data is more secure and accurate. This application is expected to improve the efficiency and quality of mail management services at PT Pelayaran Nasional Indonesia Surabaya Branch.