Evaluasi Pendidikan Dan Pelatihan (Diklat) Bidang Teknis Di Badan Pengembangan Sumber Daya Manusia Provinsi Jawa Timur

EVALUATION OF EDUCATION AND TRAINING (DIKLAT) IN THE TECHNICAL FIELD AT THE HUMAN RESOURCES DEVELOPMENT AGENCY OF EAST JAWA PROVINCE

Pendidikan dan pelatihan (diklat) merupakan saran penting dalam pengembangan sumber daya manusia aparatur guna meningkatkan kompetensi dan kinerja ASN. Pelatihan ini bertujuan untuk menganalisis evaluasi diklat bidang teknis di BPSDM Provinsi Jawa Timur. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknis pengumpulan data melalui wawancara, observasi dan dokumentasi. Analisis evaluasi diklat dilakukan menggunakan model evaluasi Kirkpatrick. Hasil penelitian menunjukkan bahwa diklat bidang teknis telah berjalan cukup efektif pada level reaksi dan pembelajaran, ditunjukkan oleh respons positif peserta serta peningkatan pengetahuan dan pemahaman materi. Namun, pada level perilaku dan hasil, evaluasi diklat belum optimal. Hal ini disebabkan oleh perencanaan diklat yang belum sepenuhnya berbasis kebutuhan peserta, perbedaan kompetensi awal, keterbatasan waktu praktik, serta belum optimalnya dukungan organisasi dalam mendorong penerapan hasil diklat. Penelitian ini menyimpulkan bahwa evaluasi diklat memerlukan perencanaan berbasis kebutuhan, desain pelatihan yang lebih aplikatif, serta dukungan organisasi yang berkelanjutan agar hasil diklat dapat berdampak pada perubahan perilaku kerja dan peningkatan kinerja organisasi di BPSDM Provinsi Jawa Timur. Kata Kunci: evaluasi diklat, diklat teknis, model Kirkpatrick, transfer pembelajaran, Sumber Daya Manusia.

Education and training are essential instruments in developing the competence and performance of civil servants. This study aims to analyze the evaluation of technical education and training programs at the Human Resource Development Agency (BPSDM) of East Java Province. The research employs a qualitative descriptive approach, with data collected through interviews, observations, and documentation. The evaluation of the training programs was analyzed using the Kirkpatrick evaluation model. The results indicate that technical training programs have been relatively effective at the reaction and learning levels, as evidenced by positive participant responses and improvements in knowledge and understanding of the training materials. However, effectiveness at the behavior and results levels has not been fully achieved. This condition is influenced by training planning that is not entirely based on participants’ needs, differences in initial competencies, limited practice time, and insufficient organizational support in encouraging the application of training outcomes in the workplace. This study concludes that improving training evaluation requires needs-based planning, more practical and applicable training design, and sustained organizational support to ensure that training outcomes lead to behavioral change and improved organizational performance at the Human Resource Development Agency of East Java Province. Keywords: training evaluation, technical training, Kirkpatrick model, learning transfer, human resource development.ing outcomes in the workplace.