ANALISIS INDIKATOR MUTU PELAYANAN.KESEHATAN MENURUT STANDAR PERATURAN MENTERI.KESEHATAN REPUBLIK INDONESIA NOMOR 30 TAHUN 2022 DI RSUD WALUYO JATI KRAKSAAN

ANALYSIS OF QUALITY INDICATORS OF HEALTH SERVICES ACCORDING TO STANDARD REGULATION. OF THE MINISTER. OF HEALTH OF THE REPUBLIC. OF INDONESIA NUMBER. 30 OF 2022 AT WALUYO JATI KRAKSAAN HOSPITAL

Prestasi yang diperoleh RSUD Waluyo Jati Kraksaan mulai dari Rumah Sakit Umum Daerah Waluyo Jati Kraksaan telah dinyatakan lulus. Akreditasi Tingkat Paripurna Komisi Akreditasi Rumah Sakit (KARS), Menciptakan Inovasi Layanan Sobat Antar yang menawarkan pelayanan antar obat aman, cepat, dan terpercaya, Perjanjian Kerja sama dengan Kepolisian Resor Probolinggo terkait Penanganan Korban Kecelakaan Lalu Lintas Jalan Ditempat Kejadian Kecelakaan. 

Tujuan penelitian ini adalahmendeskripsikan dan menganalisis .Mutu Pelayanan Kesehatan. menurut Standar. Peraturan Menteri Kesehatan.Republik Indonesia Nomor.30 Tahun 2022 di RSUD Waluyo Jati Kraksaan. Dan mendeskripsikan tantangan apa saja yang dihadapi pegawai yang dapat menghambat upaya penerapan Indikator Mutu Pelayanan Kesehatan menurut Standar Peraturan Menteri Kesehatan Republik Indonesia Nomor 30 Tahun.2022 di RSUD Waluyo JatiKraksaan.

Metode penelitian yaitu penelitian kualitatif. Fokus penelitian yaitu Mutu pelayanan Kesehatan menurut Standar Peraturan. MenteriKesehatan. Republik IndonesiaNomor 30 Tahun 2022 Di RSUD Waluyo Jati Kraksaan dan Faktor Penghambat Sumber data penelitimenggunakan primer dan sekunder.Teknik pengumpulan data yaituobservasi, wawancara, dan dokumentasi. Teknik Analisa data yaitu pengumpulan, reduksi, penyajian, dan penarikankesimpulan.

Hasil penelitian yaitu 7 indikator sudah sesuai dan 6 indikator belum sesuai Menurut Peraturan. Menteri Kesehatan. Republik Indonesia Nomor. 30 Tahun. 2022 di RSUD Waluyo Jati Kraksaan. Terdapat faktor penghambat mutu pelayanan Kesehatan mulai dari kendala prasarana dan sarana yang bertentangan dengan kebijakan rumah sakit, Kekurangan SDM, SDM yang sudah berumur jadi sulit mengalami perubahan, Ketersedian obat farmasi, kekurangan Prasarana penunjang seperti CT Scan, keluarga pasien tidak bisa diajak bekerja sama, alat Kesehatan belum sesuai standar, dokter tidak standby disatu tempat, dokter yang meresepkan obat diluar Formularium Nasional dan tidak mau diganti, penjadwalan operasi yang belum sesuai SOP. Dengan demikian dapat disimpulkan bahwasanya mutu pelayanan Kesehatan menurut Standar Peraturan Menteri Kesehatan Republik Indonesia Nomor 30 Tahun 2022 Di RSUD Waluyo Jati Kraksaan.

Kata Kunci : Mutu, Pelayanan, Kesehatan 

The achievements of the Waluyo Jati Kraksaan Hospital starting from the Waluyo Jati Kraksaan Regional General Hospital have been declared passed. Plenary Level Accreditation Hospital Accreditation Commission (KARS), Creating Innovation of Delivery Friends Services that offers safe, fast and reliable drug delivery services, Cooperation Agreement with the Probolinggo Resort Police regarding the Handling of Road Traffic Accident Victims at the Accident Situation.

The purpose of this research is to describe and analyze the quality of health services. according to Standard. Regulation of the Minister of Health.Republic of Indonesia Number.30 of 2022 at Waluyo Jati Kraksaan Hospital. And describe the challenges faced by employees that can hinder efforts to implement Health Service Quality Indicators according to the Standards of the Minister of Health of the Republic of Indonesia Number 30 of 2022 at Waluyo Jati Kraksaan Hospital.

The research method is qualitative research. The research focus is the Quality of Health Services according to Regulatory Standards. Minister of Health. Republic of Indonesia Number 30 of 2022 at Waluyo Jati Kraksaan Hospital and Inhibiting Factors Researchers used primary and secondary data sources. Data collection techniques are observation, interviews, and documentation. Data analysis techniques namely collection, reduction, presentation, and drawing conclusions.

The results of the study are that 7 indicators are appropriate and 6 indicators are not in accordance with regulations. Minister of Health. Republic of Indonesia Number. 30 years. 2022 at Waluyo Jati Kraksaan Hospital. There are factors inhibiting the quality of health services starting from constraints on infrastructure and facilities that conflict with hospital policies, shortage of human resources, aged human resources so it is difficult to change, availability of pharmaceutical drugs, lack of supporting infrastructure such as CT scans, patient families cannot be invited to work together, Medical devices are not on standby according to standards, doctors who order drugs outside the National Formulary and don't want to be replaced, surgery scheduling that is not in accordance with SOP. Thus it can be concluded that the quality of health services is according to the Standard Regulation of the Minister of Health of the Republic of Indonesia Number 30 of 2022 at Waluyo Jati Kraksaan Hospital.

Keywords: Quality, Service, Health