KUALITAS LAYANAN PENDAFTARAN TANAH SISTEMATIS LENGKAP (PTSL) DALAM MENINGKATKAN KEPUASAN MASYARAKAT DI DESA BANCER KECAMATAN NGRAHO KABUPATEN BOJONEGORO

QUALITY OF COMPLETE SYSTEMATIC LAND REGISTRATION SERVICES (PTSL) IN INCREASING COMMUNITY SATISFACTION IN BANCER VILLAGE, NGRAHO DISTRICT, BOJONEGORO DISTRICT

The quality of complete systematic land registration (PTSL) services is one of the important factors that influences community satisfaction in managing land rights. Based on the analysis of the research results that have been carried out, several conclusions can be drawn regarding the quality of the Complete Systematic Land Registration Program (PTSL) services in Bancer Village. The PTSL registration process in Bancer Village has been going well, supported by intensive socialization, high community understanding of procedures and requirements, as well as a positive level of satisfaction from the community with the results of PTSL services. The existence of land certificates provides real benefits for the community in strengthening ownership of land rights and providing a sense of legal certainty. However, the PTSL process also faces several obstacles and obstacles, such as dividing land plots and administrative problems related to land owners who have died. Efforts to improve PTSL services have had a positive impact, but still need to continue to be improved to achieve more optimal community satisfaction.

Keywords: Complete Systematic Land Registration (PTSL), Land Certificate