Analisis Pengaruh Sistem Informasi Kesehatan dan Motivasi Kerja Terhadap Kinerja Pegawai Puskesmas Di Dinas Kesehatan Kota Surabaya Melalui Kepuasan Kerja Sebagai Variabel Mediasi

ANALYSIS OF THE INFLUENCE OF HEALTH INFORMATION SYSTEM AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE OF HEALTH CENTER AT THE SURABAYA CITY HEALTH OFFICE THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE

ABSTRAK

ANALISIS PENGARUH SISTEM INFORMASI KESEHATAN DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI PUSKESMAS DI DINAS KESEHATAN KOTA SURABAYA MELALUI KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI

Nama                                    : dr. Ria Fikdawati

NIM                                       : 23081295050

Program Studi                : S2 Manajemen

Jurusan                             : Manajemen Sumber Daya Manusia

Fakultas                               : Ekonomika dan Bisnis

Nama Lembaga             : Universitas Negeri Surabaya

Pembimbing                       : Prof. Dr. Dewie Tri Wijayati Wardoyo, M.Si.

          Dr. Andre Dwijanto Witjaksono, S.T., M.Si.

Penelitian ini bertujuan untuk mengidentifikasi pengaruh sistem informasi kesehatan (SIK) dan motivasi kerja terhadap kepuasan dan kinerja pegawai di Puskesmas Dinas Kesehatan Kota Surabaya, dengan kepuasan kerja sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data dikumpulkan melalui kuesioner yang disebarkan kepada 317 responden yang dipilih menggunakan teknik cluster random sampling. Analisis data dilakukan dengan menggunakan Structural Equation Model (SEM) berbasis Partial Least Square (PLS) untuk menguji hipotesis penelitian. Hasil penelitian menunjukkan bahwa SIK tidak berpengaruh terhadap kepuasan. Motivasi kerja ditemukan memiliki pengaruh signifikan terhadap kepuasan kerja. Selain itu, penelitian ini menemukan bahwa SIK tidak berpengaruh signifikan terhadap kinerja pegawai tetapi motivasi kerja berpengaruh positif terhadap kinerja pegawai. Kepuasan kerja juga ditemukan berpengaruh signifikan terhadap kinerja pegawai. Kepuasan kerja tidak terbukti memediasi pengaruh SIK terhadap kinerja pegawai, namun memediasi pengaruh motivasi kerja terhadap kinerja pegawai.

Kata kunci: Sistem Informasi Kesehatan, Motivasi kerja, Kepuasan kerja, Kinerja Pegawai

ABSTRACT

ANALYSIS OF THE INFLUENCE OF HEALTH INFORMATION SYSTEM AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE OF HEALTH CENTER AT THE SURABAYA CITY HEALTH OFFICE THROUGH JOB SATISFACTION AS A MEDIATING VARIABLE

Name                                      :  dr. Ria Fikdawati

NIM                                       : 23081295050

Study Program                 : S2 Management

Department                           : Human Resource Management

Faculty                               : Economics and Business

Institution Name              : Universitas Negeri Surabaya

Supervisor                             : Prof. Dr. Dewie Tri Wijayati Wardoyo, M.Si.

          Dr. Andre Dwijanto Witjaksono, S.T., M.Si.

This study aims to identify the influence of health information systems (HIS) and work motivation on employee satisfaction and performance at Puskesmas Dinas Kesehatan Kota Surabaya, with job satisfaction as a mediating variable. This research adopts a quantitative approach with a survey method. Data were collected through questionnaires distributed to 317 respondents selected using cluster random sampling techniques. Data analysis was conducted using Structural Equation Model (SEM) Partial Least Square (PLS) to test the research hypotheses. The results show that HIS not significantly influences employee job satisfaction. Work motivation  significantly affects job satisfaction. Additionally, this study finds that HIS not significantly effects employee performance, but work motivation positively impact employee performance. Job satisfaction also significantly influences employee performance. Job satisfaction is not proven to mediate the influence of HIS on employee performance, but mediates the influence of work motivation on employee performance. This study provides practical implications for Puskesmas management and policymakers in the health sector to focus on developing effective HIS and work motivation programs to enhance employee satisfaction and performance.

Keywords: Health Information Systems, Work Motivation, Job Satisfaction, Employee Performance