PENGARUH COMMUNICATION SKILLS, TEAM WORKING SKILLS,
KOMPETENSI KOMUNIKASI INTERKULTURAL UNTUK TERCAPAINYA SURVIVABILITY MAHASISWA PESERTA INTERNSHIP
BIDANG KERJA PARIWISATA DI JEPANG
ABSTRACT
The Influence of Communication Skills, Team Working Skills, and Intercultural Communication Competence on the Survivability of Students Participating in Internships in the Tourism Sector in Japan. Dissertation. Doctoral Program in Vocational Education, Graduate School, State University of Surabaya.
ABSTRAK
Parastuti. Pengaruh Communication Skills, Team Working Skills, Kompetensi Komunikasi Interkultural untuk Tercapainya Survivability Mahasiswa Peserta Internship Bidang Kerja Pariwisata di Jepang. Disertasi. Program Studi S3 Pendidikan Vokasi. Sekolah Pascasarjana, Universitas Negeri Surabaya. Promotor: (I) Prof. Dr. Suparji, M.Pd. dan (II) Dr. Tri Rijanto, M.Pd., M.T.
Kata Kunci: communication, team working, kompetensi komunikasi interkultural, survivability, internship
Penelitian ini dilatarbelakangi oleh meningkatnya kebutuhan tenaga kerja asing di Jepang, khususnya di industri pariwisata, serta keterlibatan mahasiswa Indonesia dalam program internship sebagai bagian dari Merdeka Belajar Kampus Merdeka (MBKM). Tujuan penelitian ini adalah untuk menganalisis pengaruh communication skills, team working skills, dan kompetensi komunikasi interkultural terhadap survivability mahasiswa peserta internship di Jepang.
Desain penelitian ini adalah ex-post facto yang merupakan penelitian dengan karakteristik penelitian yang besifat non-eksperimental. Data dikumpulkan dengan teknik pemberian angket kepada mahasiswa yang pernah atau sedang menjalani masa internship di Jepang. Teknik analisis data yang digunakan adalah Structural Equation Modeling (SEM).
Hasil penelitian menunjukkan bahwa communication skills dan team working skills berpengaruh signifikan terhadap kompetensi komunikasi interkultural, yang kemudian berdampak positif terhadap kemampuan survivability mahasiswa dalam menghadapi tantangan budaya dan pekerjaan di Jepang. Selain itu, ditemukan bahwa pemahaman terhadap nilai-nilai budaya Jepang seperti konsep uchi-soto, senpai-kouhai, dan prinsip kaizen menjadi hal penting dalam adaptasi hidup di Jepang. Penguatan kompetensi komunikasi interkultural yang berbasis pada keterampilan abad ke-21 sangat diperlukan untuk meningkatkan kesiapan mahasiswa dalam program internship lintas budaya dan negara, serta mendukung keberhasilan implementasi MBKM.
Parastuti. The Influence of Communication Skills, Team Working Skills, and Intercultural Communication Competence on the Survivability of Students Participating in Internships in the Tourism Sector in Japan. Dissertation. Doctoral Program in Vocational Education, Graduate School, State University of Surabaya. Supervisors: (I) Prof. Dr. Suparji, M.Pd. and (II) Dr. Tri Rijanto, M.Pd., M.T.
Keywords: communication, team working, intercultural communication competence, survivability, internship
This research is motivated by the increasing demand for foreign labor in Japan, particularly in the tourism industry, as well as the participation of Indonesian students in internship programs as part of the Merdeka Belajar Kampus Merdeka (MBKM) initiative. The purpose of this study is to analyze the influence of communication skills, team working skills, and intercultural communication competence on the survivability of students participating in internships in Japan.
The research design is ex-post facto, a type of non-experimental study. Data were collected through questionnaires distributed to students who have participated or are currently participating in internship programs in Japan. The data were analyzed using Structural Equation Modeling (SEM).
The findings indicate that communication skills and team working skills significantly influence intercultural communication competence, which in turn positively impacts students’ survivability in facing cultural and occupational challenges in Japan. Furthermore, understanding Japanese cultural values such as the concepts of uchi-soto, senpai-kouhai, and the kaizen principle plays a crucial role in the adaptation process. Strengthening intercultural communication competence based on 21st-century skills is essential to enhance students' readiness for cross-cultural and international internships, as well as to support the successful implementation of the MBKM program.