ANALISIS PELAKSANAAN PENGISIAN MONITORING DAN EVALUASI ANALISIS BEBAN KERJA BERBASIS APLIKASI ABK 2023 (Studi Kasus pada Jabatan Pengadministrasi Umum Bidang Guru dan Tenaga Kependidikan Dinas Pendidikan Kota Surabaya)

ANALYSIS OF THE IMPLEMENTATION OF MONITORING AND EVALUATION OF WORKLOAD ANALYSIS BASED ON ABK APPLICATION 2023 (Case Study on the General Administration Position in the Field of Teachers and Education Personnel Surabaya City Education Office)

Analisis beban kerja merupakan proses manajemen yang dilakukan untuk memperoleh informasi tentang kebutuhan pegawai. Monitoring dan Evaluasi Analisis Beban Kerja (Monev ABK) menjadi salah satu tahapan dalam ABK. Aplikasi ABK 2023 merupakan aplikasi pelaksanaan ABK dan monev ABK pada Perangkat Daerah Kota Surabaya salah satunya Dinas Pendidikan Kota Surabaya. Penelitian ini bertujuan untuk menganalisis dan mendeskripsikan pelaksanaan pengisian monitoring dan evaluasi (e-monev) berbasis aplikasi analisis beban kerja (ABK) pada jabatan Pengadministrasi Umum Dinas Pendidikan Kota Surabaya, dan untuk mengetahui faktor pendukung dan penghambat dalam pelaksanaan pengisian monitoring dan evaluasi (e-monev) berbasis aplikasi analisis beban kerja (ABK) pada jabatan Pengadministrasi Umum Dinas Pendidikan Kota Surabaya. Metode yang digunakan kualitatif deskriptif. Teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi. Kemudian hasil tersebut dianalisis melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Fokus penelitian ini adalah pada tahapan monev ABK oleh Dunn (2003) yaitu tahap perencanaan, tahap pelaksanaan, dan tahap pelaporan serta tahapan monev ABK berdasarkan Juknis Monev ABK yang diterbitkan oleh Bagian Organisasi Sekda Surabaya yaitu pengian capaian, pengunggahan data pendukung, dan pengisian SPTJM. Hasil penelitian ini menunjukkan bahwa pelaksanaan monev ABK telah sesuai dengan tahapan yang berlaku namun pada pengisian SPTJM terjadi tidak ada penerbitan surat disebabkan karena pengisian capaian dan data pendukung yang tidak sesuai. Ditemukan beberapa faktor penghambat monev ABK diantaranya staf jabatan yang bersangkutan kurang memahami mekanisme pengisian monev, kurangnya koordinasi antara staf jabatan dengan penyelia, dan terjadinya penundaan dalam pengisian monev ABK. Kemudian, ditemukan juga faktor pendukung monev ABK antara lain adanya pendampingan dan pengawalan dari penyelia, kesadaran diri, dan tersedianya sarana dan prasarana.

Workload analysis is a management process that is carried out to obtain information about employee needs. Monitoring and Evaluation of Workload Analysis (Monev ABK) is one of the stages in ABK. The 2023 ABK application is an application for the implementation of ABK and ABK monitoring at the Surabaya City Regional Apparatus, one of which is the Surabaya City Education Office. This study aims to analyze and describe the implementation of monitoring and evaluation (e-monev) based on the workload analysis application (ABK) in the position of General Administration of the Surabaya City Education Office, and to find out the supporting and inhibiting factors in the implementation of monitoring and evaluation (e-monev) based on the workload analysis application (ABK) in the position of General Administration of the Surabaya City Education Office. The method used is qualitative descriptive. Data collection techniques through interviews, observations, and documentation. Then the results are analyzed through the stages of data reduction, data presentation, and conclusion drawn. The focus of this research is on the stage of ABK monev by Dunn (2003), namely the planning stage, implementation stage, and reporting stage as well as the stage of ABK monev based on the ABK Monev Juknis published by the Surabaya Regional Secretary Organization Section, namely the achievement process, uploading supporting data, and filling out SPTJM. The results of this study show that the implementation of the ABK monev has been in accordance with the applicable stages, but in filling out the SPTJM there was no issuance of a letter due to the filling of achievements and supporting data that were not appropriate. Several factors were found to inhibit the ABK monev, including the staff of the position concerned lacking understanding of the mechanism for filling out the monev, lack of coordination between the staff and supervisors, and the delay in filling out the ABK monev. Then, it was also found that supporting factors for the crew monitoring include assistance and escort from supervisors, self-awareness, and the availability of facilities and infrastructure.

Keywords: Workload Analysis, Monitoring and Evaluation, Implementation Analysis