Pengembangan Website Menggunakan Model SDLC Prototyping serta Evaluasi Kualitas dengan Hotel Website Quality: Studi Kasus pada Website Layanan Hospitality

Website Development Using SDLC Prototyping Model and Quality Evaluation with Hotel Website Quality: A Case Study on Hospitality Service Website

Perkembangan teknologi digital mendorong industri hospitality memanfaatkan website sebagai media informasi dan promosi. Namun, Villa VinVanVin masih mengandalkan media sosial yang membatasi aksesibilitas informasi. Penelitian ini bertujuan mengembangkan website sesuai kebutuhan pengguna serta mengevaluasi fungsionalitas dan kualitasnya menggunakan pendekatan R&D dengan model SDLC prototyping. Pengujian dilakukan dengan black box testing, sedangkan kualitasnya dievaluasi menggunakan modifikasi dari hotel website quality pada dimensi usability dan functionality. Hasil menunjukkan website memenuhi kebutuhan pengguna, keberhasilan seluruh pengujian fungsional, dan masuk pada kualitas kategori tinggi. Penelitian ini berkontribusi pada pengembangan website villa melalui SDLC prototyping, black box testing, dan evaluasi kualtias website.

The rapid development of digital technology has encouraged the hospitality industry to utilize websites for information and promotion. However, Villa VinVanVin currently relies on social media, which limits the accessibility and completeness of information for potential customers. This study aims to develop a website based on user requirements and evaluate its functionality and quality using a Research and Development (R&D) approach with the SDLC prototyping model. Functional testing was conducted using black box testing, while website quality was evaluated using the modified hotel website quality focusing on usability and functionality. The results showed that the website met user requirements, passed functional testing based on black box testing, and achieved a high level of quality. This study contributes to villa-based website development through SDLC prototyping and testing.