PENGARUH PENGEMBANGAN KARIR DAN BEBAN KERJA TERHADAP TURNOVER INTENTION MELALUI KEPUASAN KERJA PADA PEGAWAI TIDAK TETAP DENGAN PERJANJIAN KERJA (PTT-PK) DI DINAS KEBUDAYAAN DAN PARIWISATA PROVINSI JAWA TIMUR

THE EFFECT OF CAREER DEVELOPMENT AND WORKLOAD ON TURNOVER INTENTION THROUGH JOB SATISFACTION OF NON-PERMANENT EMPLOYEES WITH WORK AGREEMENTS (PTT-PK) IN THE DEPARTMENT OF CULTURE AND TOURISM OF EAST JAVA PROVINCE

ABSTRAK

Penelitian ini bertujuan untuk mengidentifikasi pengaruh pengembangan karir dan beban kerja terhadap kepuasan kerja, pengaruh kepuasan kerja terhadap turnover intention, serta pengaruh pengembangan karir dan beban kerja terhadap turnover intention melalui kepuasan kerja PTT-PK di Dinas Kebudayaan dan Pariwisata Provinsi Jawa Timur. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan survei, dimana sampel yang digunakan adalah seluruh PTT-PK Dinas Kebudayaan dan Pariwisata Provinsi Jawa Timur yang terdata pada BKD Provinsi Jawa Timur yaitu berjumlah 89 pegawai. Data penelitian diperoleh cara dengan menyebarkan kuesioner secara online kepada seluruh PTT-PK di Dinas Kebudayaan dan Pariwisata Provinsi Jawa Timur, yang kemudian data hasil kuesioner yang telah diperoleh dianalisis dengan PLS-SEM menggunakan aplikasi SmartPLS. Hasil penelitian ini menunjukkan bahwa (1) pengembangan karir berpengaruh negatif signifikan terhadap kepuasan kerja, (2) beban kerja berpengaruh positif signifikan terhadap kepuasan kerja, (3) kepuasan kerja berpengaruh negatif signifikan terhadap turnover intention, (4) pengembangan karir berpengaruh negatif signifikan terhadap turnover intention melalui kepuasan kerja, dan (5) beban kerja berpengaruh positif tidak signifikan terhadap turnover intention melalui kepuasan kerja PTT-PK di Dinas Kebudayaan dan Pariwisata Provinsi Jawa Timur.

Kata Kunci: Pengembangan karir, beban kerja, kepuasan kerja, turnover intention

ABSTRACT

This study aims to identify the effect of career development and workload on job satisfaction, the effect of job satisfaction on turnover intention, and then the effect of career development and workload on turnover intention through job satisfaction among non-permanent employees under work agreements (PTT-PK) at the Department of Culture and Tourism of East Java Province. This quantitative study using a survey approach, with the sample is all PTT-PK employees recorded at the East Java Provincial Civil Service Agency (BKD), totaling 89 employees. The research data was collected through an online questionnaire distributed to all PTT-PK employees at the Department of Culture and Tourism of East Java Province. The collected questionnaire data was then analyzed using PLS-SEM with the SmartPLS application. The results of this study showed that (1) career development has a significant negative effect on job satisfaction, (2) workload has a significant positive effect on job satisfaction, (3) job satisfaction has a significant negative effect on turnover intention, (4) career development has a significant negative effect on turnover intention through job satisfaction, and (5) workload has a positive but not significant effect on turnover intention through job satisfaction among PTT-PK employees at the Department of Culture and Tourism of East Java Province.

Keywords: Career development, workload, job satisfaction, turnover intention