THE IMPACT OF THE COVID-19 VIRUS PANDEMIC ON BARBERSHOP BUSINESSES IN SOUTH SURABAYA
Pandemi Covid-19 memberikan dampak besar pada seluruh sektor kehidupan termasuk sektor usaha. Barbershop merupakan satu dari sekian banyak usaha di bidang jasa yang terkena dampak pandemi tersebut. Adanya kebijakan physical dan social distancing menyebabkan masyarakat menjadi was-was jika melakukan aktifitas di luar apalagi sampai kontak fisik dengan orang lain. Kebijakan tersebut menyebabkan turunnya pendapatan atau omset bagi pengusaha barbershop karena menurunnya jumlah pelanggan setelah kebijakan terkait pandemi dijalankan. Tujuan dari penelitian ini adalah untuk mengetahui 1) dampak pandemi covid-19 terhadap usaha barbershop di Surabaya Selatan dan 2) strategi yang dilakukan pelaku usaha barbershop dalam meningkatkan omset penjualan.
Penelitian ini menggunakanimetode deskriptif kualitatif. Pengambilan data dilakukan dengan melakukan wawancara dan pengamatan langsung pada beberapa salon yang terletak di kawasan Surabaya Selatan. Data yang diperoleh dideskripsikan sedemikian rupa supaya dapat dipahami dengan mudah.
Hasil dari penelitian ini diperoleh dari deskripsi hasil pengamatan yang dilakukan pada beberapa salon di Surabaya Selatan. Dari pengamatan yang dilakukan diperoleh hasil 1) pandemi covid-19 memberikan dampak berupa penurunan omset atau penghasilan sejumlah usaha barber. 2) Terdapat beberapa strategi yang dapat dilakukan dan telah dilakukan para pengusaha barber antara lain penyedia jasa homeservice, penyediaan jasa dengan memperhatikan protokol kesehatan hingga penyediaan sanitasi yang baik. Dari strategi-strategi tersebut, strategi yang dinyatakan paling baik adalah penyediaan jasa dengan memperhatikan protokol kesehatan karena lebih dapat dijangkau.
Kata Kunci: Barbershop, Dampak Covid-19
The Covid-19 pamdemic has a major impact on all sectors of life including the business sector. Barbershop is one of the many businesses in the service sector that has been affected by the pandemic. The existence of a physical and social distancing policy causes the community to be anxious when carrying out activities outside, let alone physical contact with other people. This policy caused a decrease in income or turnover for barbershop entrepreneurs due to the decline in the number of customers after the pandemic-related policies were implemented. The purpose of this study was to determine 1) the impact of the Covid-19 pandemic on barbershop businesses in South Surabaya and 2) the strategies carried out by barbershop businesses in increasing sales turnover.
This study used descriptive qualitative method. Data were collected by conducting interviews and direct observation at several salons located in the South Surabaya area. The data obtained is described in such a way so that it can be understood easily.
The results of this study were obtained from descriptions of the results of observations made at several salons in South Surabaya. From the observations made, the results obtained were 1) the Covid-19 pandemic had an impact in the form of a decrease in the turnover or income of a number of barber businesses. 2) There are
several strategies that can be implemented and have been carried out by barber entrepreneurs, including providing homeservice services, providing services with due observance to health protocols to providing good sanitation. Of these strategies, the strategy stated to be the best is the provision of services by observing health protocols because they are more accessible.
Keywords: barber, covid 19 impact